Request a pickup or a quote
Count and flange size are the two things that matter. The rest helps us plan the truck.
What helps us quote
| If you're | Tell us |
|---|---|
| Clearing empty reels | How many, the flange sizes, the ZIP code, and how they can be loaded |
| Recycling broken reels | Roughly how many and what sizes, and whether they're mixed with sound ones |
| Buying a reel | The flange size or table height you want, how many, and whether you need delivery |
| Asking a question | As much detail as you have; photos help |
Photos
If you can, send photos to info@dallaswoodenspools.com after you submit the form: one of the whole stack, and one straight at a flange. They show the count, the build and the condition at a glance, and they often save a site visit.
Loading and access
The form asks how the reels will be loaded: forklift on site, loading dock, or ground level with no forklift. That decides what kind of truck and equipment we send. If there are gate codes, access hours, height limits or site inductions, put them in the details box.
One load or regular pickups
Tell us whether this is a one-time load or whether reels will keep coming, every few weeks or every month. Supply branches, plants and busy contractors often prefer a regular pickup, so empties never pile up.
What happens next
- We read the request and reply, usually with a question or two about sizes, condition or access.
- We agree a price or a pickup plan, in writing.
- We set a date that suits your site.
- The truck comes, loads, and we confirm the count.
Before you write
- How pickup works explains a pickup from start to finish.
- Staging reels for pickup shows how to lay them out.
- Buy covers buying reels, with delivery or collection.
- The FAQ answers the common questions.
Where we collect and deliver
Anywhere in the Dallas-Fort Worth Metroplex: the Dallas side, the Fort Worth side, the Mid-Cities, the North Corridor up toward Sherman, and the South Metroplex down to Midlothian and the inland port. For towns beyond those, ask; it depends on the load and the route.
What we take, and what we don't
| We take | We don't take |
|---|---|
| Nailed wooden reels, any size | Thread, ribbon and craft spools |
| Plywood reels and spools | 3D printer filament reels |
| Plastic reels and spools | Fishing reels |
| Non-returnable steel reels | Scrap copper or cable |
| Broken reels, with sound ones or alone | Reels that belong to another owner |
We also don't make new reels to order, and we don't rent reel trailers, payout stands or reel jacks.
For regular accounts
Supply branches, contractors with several sites, plants and utility yards often have reels every week. Tell us how often, and we'll set up a standing pickup on a schedule that suits you, with the same staging spot and the same contact each time. Recurring pickups are quicker for everyone because the driver already knows the site.
Privacy
What you send is used to answer your request and plan the work. Our privacy policy explains what we collect and how we use it.
Writing a useful request
A one-line request like "36 reels, mostly 48 in nailed, some broken, forklift on site, 75261, any weekday morning" is enough to get a quote moving. If you're buying, "one reel about 30 in tall for a dining table, delivered to 76107" works the same way. Specifics save back-and-forth; guesses are fine as long as you say they're guesses.
After hours
Requests can go in any time through the form. We read them in order and answer the next working day at the latest. If something on site is urgent, such as a reel pile blocking a delivery or a deadline for clearing a laydown yard, say so in the details box with the date that matters.
Selling versus recycling: which to choose
Pick "Sell empty reels" if most of the stack is sound and reusable, even if a few are broken. Pick "Recycle reels" if most are split, rotten, crushed or contaminated. Mixed? Choose whichever describes the majority and mention the rest in the details. Nothing changes on the truck either way; the choice just helps us price it sensibly before anyone drives out.
Buying for a business
Contractors, rope shops, ranch suppliers and event builders who need several reels at once should say so: give the quantity, the flange range and any traverse or drum minimum, and whether you can collect with your own flatbed or need delivery. Matched sets in one size take longer to gather than single spools, so tell us your deadline early.
Questions
Can I just email?
Yes. Write to info@dallaswoodenspools.com with the count, sizes and ZIP code.
Is there a phone number?
We work by email and through this form. Give us your number and we'll call you back.
How soon will you reply?
As soon as we can, normally within a working day.